Privacy Policy
LawyerGuide.com
Effective Date: 8/4/2026
Last Updated: 9/16/2026
Introduction
This Privacy Policy (the “Policy”) describes how LawyerGuide.com (“Company,” “we,” “us,” or “our”) collects, uses, discloses, retains, and otherwise processes personal information in connection with the operation of our online legal directory located at https://lawyerguide.com (the “Site”). This Policy applies to all visitors, registered users, individuals who submit inquiries through the Site, and attorneys and legal professionals who create or maintain listings on the Site (collectively, “you” or “users”).
By accessing or using the Site, you acknowledge that you have read and understood this Policy. If you do not agree to the terms of this Policy, you should discontinue use of the Site.
This Policy is updated at least annually in accordance with applicable law. The “Last Updated” date at the top of this document reflects the most recent revision.
Information We Collect
We collect personal information in the following categories, depending on how you interact with the Site:
2.1 Information Provided Directly by You
Visitor Inquiries
When you submit an inquiry directed to a listed attorney, we collect your name, email address, phone number, zip code or location, and the content of your inquiry, which may include a free-text description of your legal matter or a structured selection of practice area or case type.
Account Registration
If you create a user account, we collect your name, email address, username, and password (stored in hashed form).
Attorney Listings
Attorneys and legal professionals who create or maintain listings on the Site provide professional information including name, firm name, bar number, practice areas, office address, phone number, email address, and biographical content. Depending on subscription plan, this information may be submitted directly by the attorney or entered by our administrative staff on their behalf.
Payment Information
Attorneys who subscribe to paid listing plans submit payment information. Payment processing is handled by a third-party processor (currently Stripe, Inc. or PayPal, Inc.). We do not collect, store, or have access to raw payment card numbers, bank account numbers, or similar financial account data. Our payment processor’s privacy policy governs the handling of that information.
Comments
If you leave a comment on the Site, we collect your name, email address, and the content of your comment, as well as your IP address and browser user agent string for spam detection purposes.
2.2 Information Collected Automatically
When you visit the Site, we and our third-party service providers automatically collect certain technical and usage information, including:
- IP address and approximate geographic location derived therefrom
- Browser type, version, and operating system
- Device type and identifiers
- Pages viewed, time spent on pages, links clicked, and referring URL
- Cookie identifiers and similar tracking technologies (see Section 5)
2.3 Sensitive Personal Information
Inquiry submissions may include descriptions of legal matters that constitute sensitive personal information, including information relating to health conditions, family law matters, financial circumstances, immigration status, criminal history, or other sensitive categories. We collect this information solely for the purpose of facilitating your connection with legal counsel and do not use it for any other purpose, including advertising or profiling.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To display your inquiry to the attorney or marketing partner to whom it is directed, and to facilitate your connection with legal counsel
- To create and maintain user and attorney accounts
- To process attorney subscription payments and manage billing records
- To operate, maintain, and improve the Site and its features
- To send transactional communications, including account confirmations, password resets, and billing notifications
- To detect, investigate, and prevent fraudulent, abusive, or unlawful activity
- To comply with applicable legal obligations
- To enforce our Terms of Service and other agreements
We do not use personal information submitted through inquiry forms for general advertising, profiling, or promotional purposes unrelated to connecting you with legal help. We do not use sensitive legal matter descriptions for advertising, profiling, or any purpose other than connecting you with an attorney or legal service provider matched to your inquiry.
4. How We Share Your Information
We do not sell your personal information for monetary consideration. We disclose personal information as described below:
4.1 With Listed Attorneys
When you submit an inquiry directed to a specific attorney, the content of that inquiry, including your name, contact information, location, and legal matter description, is stored on our systems and made accessible to that attorney through their authenticated account portal. Attorneys access this information solely for the purpose of responding to your inquiry.
4.2 With Marketing Partners
When you submit an inquiry through the Site, depending on the type of legal matter and your location, we may share your name, contact information, and inquiry details with one or more third-party marketing partners who match consumers with attorneys or evaluate potential legal claims. These partners may contact you directly, by phone, text, or email, regarding your inquiry. A current list of our marketing partners and the types of legal matters each handles is available on our Marketing Partners page. By submitting an inquiry, you consent to being contacted by the partner(s) matched to your request, as described on that page and in the consent language presented at the time of submission.
4.3 With Service Providers
We share personal information with third-party vendors and service providers that perform functions on our behalf, including:
Analytics providers (Google LLC, operating Google Analytics and Google Tag Manager) — usage data and behavioral information
Advertising and measurement providers (Meta Platforms, Inc., operating Meta Pixel) — browsing behavior and device identifiers for advertising measurement and audience analysis
Payment processors (Stripe, Inc.) — billing and transaction data for attorney subscriptions
Spam detection services — comment content, IP addresses, and browser user agent strings
Each such provider is engaged pursuant to a written data processing agreement or equivalent contractual terms governing their use of personal data.
4.4 Advertising and "Sharing" Under State Privacy Laws
Our use of Meta Pixel results in the disclosure of certain browsing behavior and device identifiers to Meta Platforms, Inc. for advertising measurement and audience purposes. Under the California Consumer Privacy Act (CCPA) and similar state laws, this activity may constitute “sharing” of personal information for cross-context behavioral advertising purposes, even absent monetary consideration. You have the right to opt out of this sharing as described in Section 7.
4.5 Legal and Safety Disclosures
We may disclose personal information if we believe in good faith that such disclosure is necessary to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce our Terms of Service; (c) detect, prevent, or address fraud, security, or technical issues; or (d) protect the rights, property, or safety of the Company, our users, or the public.
4.6 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction. We will notify users via a prominent notice on the Site or by email prior to any such transfer becoming subject to a materially different privacy policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate the Site and to collect usage information. The categories of cookies we use are as follows:
5.1 Strictly Necessary Cookies
These cookies are required for the Site to function and cannot be disabled. They include session cookies that maintain your login state, cookies that determine whether your browser accepts cookies, and cookies that store your screen display preferences. They do not collect personal information for advertising purposes.
5.2 Analytics Cookies
We use Google Analytics and Google Tag Manager to collect information about how visitors use the Site, including pages viewed, time on site, and traffic sources. This information is aggregated and used to improve Site performance. Google Analytics may collect your IP address, which is processed in accordance with Google’s Privacy Policy (https://policies.google.com/privacy). You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
5.3 Advertising and Measurement Cookies
We use the Meta Pixel, operated by Meta Platforms, Inc., which collects device identifiers, browsing behavior, and certain technical information for purposes of advertising measurement and audience analysis. This activity constitutes “sharing” under California law. You may opt out as described in Section 7 of this Policy, or through Meta’s Ad Preferences settings at https://www.facebook.com/ads/preferences.
5.4 Comment and Convenience Cookies
If you leave a comment on the Site, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year. No personal data is stored in the cookie set to determine browser cookie acceptance.
5.5 Managing Cookies
Our site allows you to refuse or delete cookies through our cookie consent panel or selecting Do Not Sell or Share My Personal Information in the footer of the Site. Disabling strictly necessary cookies may impair Site functionality.
6. Embedded Content from Third Parties
Pages on the Site may include embedded content from third-party websites, such as videos, maps, social media widgets, or other interactive features. Embedded content from third-party websites behaves as though you had visited those websites directly. Those third parties may collect data about you, set cookies, embed tracking technologies, and monitor your interaction with that content. Their collection and use of your information is governed by their own privacy policies, not this Policy. We encourage you to review the privacy policies of any third-party services with which you interact through the Site.
7. Your Privacy Rights and How to Exercise Them
Depending on your state of residence, you may have certain rights regarding your personal information. We honor these rights for all users regardless of location, to the extent required by applicable law.
7.1 Rights Available to You
Right to Know / Access: You may request a copy of the personal information we hold about you, including the categories collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
Right to Deletion: You may request that we delete personal information we hold about you, subject to certain exceptions (e.g., information we are legally required to retain).
Right to Correction: You may request that we correct inaccurate personal information we hold about you.
Right to Opt Out of Selling or Sharing: You may direct us not to sell or share your personal information, including opting out of the disclosure of browsing data to Meta Platforms, Inc. for advertising purposes.
Right to Limit Use of Sensitive Personal Information: Where applicable, you may request that we limit our use of sensitive personal information to those purposes permitted by law.
Right to Non-Discrimination: We will not discriminate against you for exercising any of the rights described in this section.
7.2 How to Submit a Request
To exercise any of the rights described above, please contact us at info@lawyerguide.com.
We will acknowledge your request within ten (10) business days and will fulfill verified requests within forty-five (45) days of receipt, unless an extension is required under applicable law, in which case we will notify you of the delay and the reason for it.
We may need to verify your identity before processing your request. Verification requirements will be proportionate to the sensitivity of the information requested and will not impose undue burden. We will not require you to create an account solely to submit a privacy request.
7.3 Do Not Sell or Share / Global Privacy Control
To opt out of the sharing of your personal information for cross-context behavioral advertising (including via Meta Pixel), you may:
Click the “Do Not Sell or Share My Personal Information” link in the footer of the Site
Enable a Global Privacy Control (GPC) signal in your browser or browser extension. We will honor GPC signals as a valid opt-out request
Adjust your preferences through Meta’s Ad Preferences at https://www.facebook.com/ads/preferences
7.4 Authorized Agents
California residents may designate an authorized agent to submit requests on their behalf. We may require written proof of the agent’s authority and may verify the request directly with you.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Our current retention schedule is as follows:
Visitor inquiry data (including legal matter descriptions): 2 years from the date of submission, unless an earlier deletion request is received
Attorney account data: Duration of active subscription plus 7 Years following account closure
Comment data: 120 Days from the date of submission
Transactional and billing records: 7 years from the date of transaction, in accordance with applicable tax and financial record keeping requirements
Server logs and IP address data: 120 days
When personal information is no longer required under the above schedule, we will delete or anonymize it in a manner that renders it non-recoverable. Where retention is required by law, we will isolate that data from further active processing.
9. Data Security
We implement reasonable and appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include access controls limiting attorney account access to inquiry data specifically directed to that attorney, encrypted transmission of data via TLS/HTTPS, and use of third-party payment processors to avoid storing raw payment card data on our systems.
No method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security. In the event of a data breach that requires notification under applicable law, we will notify affected individuals and relevant regulatory authorities in accordance with applicable breach notification requirements.
10. Children’s Privacy
The Site is not directed to individuals under the age of sixteen (16), and we do not knowingly collect personal information from minors under sixteen. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at info@lawyerguide.com, and we will take steps to delete that information.
11. Media and User Uploads
If you upload images to the Site, you should be aware that image files may contain embedded metadata, including GPS location data (EXIF data), that can be extracted by other visitors who download those images. We recommend removing location metadata from images prior to upload.I
12. Links to Third-Party Websites
The Site may contain links to third-party websites, including the individual websites of listed attorneys. We do not control and are not responsible for the privacy practices or content of those websites. This Policy does not apply to information collected by third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
13. Additional Disclosures for State Residents
13.1 California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). In addition to the rights described in Section 7, California residents may request disclosure of the specific pieces of personal information we have collected about them during the prior twelve (12) months. California law requires that we update this Policy at least once every twelve (12) months. We do not knowingly sell the personal information of minors under the age of sixteen (16) without affirmative authorization.
13.2 Texas Residents
Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA), including rights to access, correct, delete, and obtain a portable copy of personal data, as well as the right to opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise these rights, contact us as described in Section 7.2.
13.3 Other State Residents
Residents of Colorado, Connecticut, Maryland, Minnesota, New Jersey, Oregon, and other states with enacted consumer privacy legislation may have similar rights under their respective laws. We honor applicable privacy rights for residents of all states with enforceable privacy statutes. Contact us at info@lawyerguide.com to submit a request.
14. Changes to This Policy
We reserve the right to modify this Policy at any time. If we make material changes, we will provide notice by updating the “Last Updated” date at the top of this Policy and, where appropriate, by posting a prominent notice on the Site or by sending an email notification to registered users and listed attorneys. Your continued use of the Site following the effective date of any changes constitutes your acceptance of the revised Policy. We maintain a version history of prior policies, which is available upon request.
15. Contact Information
If you have questions, concerns, or requests regarding this Policy or our data practices, please contact us:
Email: info@lawyerguide.com
Website: https://lawyerguide.com
